If you are not completely satisfied with your purchase, we accept returns for refunds, exchanges & store credits.
If you wish to return an item, please contact our support team on firstname.lastname@example.org with your order number.
Please do not return or post items before notifying us - If you do, there is a risk that your returned item may not be identifiable and your return not be accepted.
The items must be unused and returned in its original condition within 30 days.
If the product was damaged during transit please provide photo proof along with the invoice number in the email.
If you would like to exchange or swap for a different size, please email us & let us know what you would like to swap it for so we can take it offline for you:)
- Merchandise must be returned within 30 days of the order delivery date.
- Merchandise must be unworn, unwashed, unstained and unperfumed, contain no hair / fur and be clean and new.
- As per our terms below, any products sold as a Sale Item cannot be returned.
Please note if you paid for shipping at the time of your original order, you will not be credited the cost of shipping when we receive your return. If your return does not adhere to the requirements it will not be refunded.
We expect to process your return within 5 business days of receiving it.